Terms and Conditions
These Terms and Conditions ("Agreement") govern your use of Casino New Brunswick's online gaming platform (the "Platform"). By accessing, browsing or otherwise using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.
You must carefully review this Agreement before registering for an account. If you do not understand any part of it, please contact our Customer Support Team. By using the Platform, you acknowledge that your use is subject to these Terms and Conditions.
To access and use the Platform, you must:
The Platform may not be available in certain countries due to local laws or regulations. You agree to comply with all applicable laws and regulations.
Access to the Platform is restricted to individuals located within jurisdictions where online gaming services are authorized by law.
When registering for an account, you must:
Each user is allowed one account only. If we find that a single player has registered multiple accounts, all such accounts will be suspended.
To maintain compliance with applicable laws and regulations, you may be required to undergo identity verification as part of the registration process or before making certain transactions (e.g., deposits). For more information on our verification procedures, please refer to our separate policy document linked from the Platform's homepage.
You agree that we can request documentation supporting your identity. This may include:
To protect yourself from unauthorized access to the Platform:
You agree that you will not engage in the following prohibited activities:
To prevent fraud and to protect ourselves from potential losses:
All bonuses, promotions and marketing materials are governed separately in terms of eligibility criteria, redemption procedures and applicable conditions (such as rollover requirements). For more information on these rules please click on the relevant page under 'Bonus' section available within website.
Any deposits made into your account are subject to our standard wagering requirement. This applies not just in relation to bonuses, but also for regular play money balances with all real-money game type. More details can be found here at bonus link webpage section entitled "Bonus Terms and Wagering Requirements".
While using the Platform you shall adhere strictly to our guidelines of Fair Use. Failure comply will be grounds for cancelation or account termination.
Deposits may be made in multiple currencies as detailed within platform main page but only through bank transfer if you are in a supported country list and via PayPal too where available
Withdrawals:
For more information, please visit our dedicated Withdrawals page or contact Customer Support.
All withdrawals are subject to an identity check. We must confirm your identity and verify the source of funds for all account transactions above 1,000 USD/GBP as part of our anti-money laundering regulations compliance efforts.
You agree that we can request documentation supporting these checks at any time.
Withdrawal requests will be processed once all applicable verification steps have been completed. If there are any issues or irregularities detected during this process your account may still be closed to protect it against potential risk exposure until cleared by our in-house fraud detection systems which operate independently of our withdrawal approval status, more about them can be seen via FAQs webpage.
We take responsible gaming very seriously. To support this goal:
You agree that we may offer assistance or direct you to professional organizations and charitable bodies if concerns arise during your account use.
If you wish to self-exclude from the Platform, please contact Customer Support. You acknowledge that our decision on such requests is final. Upon successful request we reserve right suspend all accounts associated with an individual if they were under a similar restriction period for more about these policies which can be seen via link.
Our random number generator (RNG) system ensures fairness in gameplay. Casino New Brunswick has engaged third-party auditors to review our system regularly, guaranteeing it meets the required standards.
In the event of technical issues affecting the Platform's functionality:
Casino New Brunswick reserves the right at our discretion to suspend and close user accounts, where circumstances so dictate without prior notice including (but not limited too) any suspected manipulation attempts in-game or with respect withdrawal transactions etcetera listed as part of anti money laundering acts.
The Platform is owned by Casino New Brunswick. The trademarks and logos used on the site are proprietary to us, their use requires our written approval and cannot otherwise be used without infringing on our intellectual property rights (including but not limited too registration with UK Trade Marks Registry). Any dispute will fall under the jurisdiction of applicable courts.
Our liability is strictly limited. If we become liable for any damages you accept these limitations apply:
Casino New Brunswick reserves the right at any time and without prior notice, change these terms including modification addition and removals (in whole part only) due business requirements regulatory updates operational feasibility market trends law changes etcetera however we would give sufficient reasonable clear notice via either official Casino New Brunswicks platform email or website posting.
In the event you require assistance regarding our terms please contact us where one of friendly support team members will be able assist and provide helpful information to guide users through our system policies more effectively ensuring customer satisfaction which we take great pride upon always striving maintain excellent services even for those facing problems.
